DRIG’s Elite Tech Program
The DRIG Elite Tech Program was developed to identify, recognize, and strategically deploy the very best technicians within the DRIG network.
While we remain extremely confident in the strength of our nationwide technician base and our quality control systems, we also recognize that certain deployments, environments, and customer demands require the absolute highest level of proven capability, professionalism, consistency, and experience.
The purpose of the Elite Program is simple:
To provide our customers with greater visibility into where DRIG’s top-performing technicians are located and to help support better strategic deployment decisions.
If two technicians from different providers are located similar distances from a job site, wouldn’t you want to know which technician has consistently demonstrated:
- Higher-level installation capability
- Superior professionalism
- Proven reliability
- Stronger quality history
- Advanced certifications
- Greater experience across complex deployments
That is exactly why the DRIG Elite Tech Program was created.
What Makes a DRIG Elite Tech?
Elite Techs represent a carefully selected group of technicians who have demonstrated:
- Advanced installation aptitude
- Extensive field experience
- Strong communication and professionalism
- Proven reliability
- Consistent quality workmanship
- Product certification completion
- The ability to successfully complete complex installations with minimal oversight
These technicians undergo additional qualification review, interview screening, certification verification, and ongoing performance evaluation.
Elite status is earned — and continuously maintained.
Strategic Value for Our Customers
The Elite Tech Program allows our customers to make more informed deployment decisions for:
- Higher-profile installations
- Difficult or demanding environments
- Enterprise-level rollouts
- Customer-sensitive deployments
- Specialized projects
- High-visibility locations
- Complex troubleshooting scenarios
In many cases, having access to the right technician can be just as important as geographic proximity.
The Elite Program helps ensure our customers know where DRIG’s strongest deployment resources are located nationwide.
Our Commitment to Quality Control
In addition to providing access to Elite-level technicians, DRIG continues to maintain one of the industry’s strongest quality assurance processes.
This includes:
- Nationwide Quality Control support
- Ongoing technician oversight
- Escalation management
- Detailed communication tracking
- And 100% visual verification of completed installations whenever applicable
Our goal is simple:
To create a deployment process where no additional reasonable measures could be taken to ensure accountability, quality, consistency, and customer confidence.
Continuing to Raise the Standard
The DRIG Elite Tech Program represents another step forward in our continued effort to improve service quality, deployment consistency, and customer confidence nationwide.
We are extremely excited about the growth of this program and the additional value it will bring to our customers moving forward.
We look forward to continuing to support your deployments nationwide with professionalism, responsiveness, and industry-leading quality standards.
Thank you for your continued trust in DRIG.